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    Archives

    Author Archive for: "Will Hernandez"
    Home » Archives for Will Hernandez
     How Citi maximizes the mobile experience in an omnichannel banking world
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    By Will Hernandez
    In Featured
    Posted August 27, 2018

    How Citi maximizes the mobile experience in an omnichannel banking world

    For proof of the rising interaction between consumers and their mobile devices, look no further than Citi’s wildly popular ThankYou Rewards program. In 2016, approximately 25 percent of [...]

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     Are consumers pushing back against the cashless trend?
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    By Will Hernandez
    In Featured
    Posted June 27, 2018

    Are consumers pushing back against the cashless trend?

    If you’ve kept pace with the commentary I’ve written on this site over the last four years, you’ll know that I’ve become somewhat pessimistic about a couple of key topics [...]

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     Convenience will be at the center of how retailers answer Amazon Go
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    By Will Hernandez
    In Featured
    Posted March 19, 2018

    Convenience will be at the center of how retailers answer Amazon Go

    Amazon Go once again captured headlines a couple of weeks ago on a rumor that the e-commerce king is preparing to build more Go stores in Seattle and one in Los Angeles. While the company [...]

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     Mobile Payments Today: February’s top stories
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    By Will Hernandez
    In Featured
    Posted March 7, 2018

    Mobile Payments Today: February’s top stories

    Mobile person-to-person apps and systems at the moment are probably at the height of their popularity. Zelle, which is backed by major banks in the U.S. and run by Early Warning Services, is [...]

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     Target stakes claim to mobile payments with Wallet
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    By Will Hernandez
    In Featured
    Posted December 12, 2017

    Target stakes claim to mobile payments with Wallet

    Target Monday officially became the latest big-box retailer to add an in-store, mobile-payment feature to its app in a move that also combines the company’s digital coupon program into a [...]

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     Mobile Payments Today: October’s top reads
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    By Will Hernandez
    In Featured
    Posted November 13, 2017

    Mobile Payments Today: October’s top reads

    While consumers have benefited from innovation in digital payments, business-to-business e-commerce still relies on outdated systems. And that’s a $6.7 trillion opportunity ready to be [...]

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     Mobile payments success can take different forms in the US
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    By Will Hernandez
    In Featured
    Posted October 30, 2017

    Mobile payments success can take different forms in the US

    The payments industry needs a better barometer for how it measures success with mobile payments in the U.S. because the definition of what is and isn’t working has changed over the years. [...]

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     Playing with the ‘Pays’: The bank approach to mobile payments
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    By Will Hernandez
    In Featured
    Posted October 9, 2017

    Playing with the ‘Pays’: The bank approach to mobile payments

    About a year ago, Citi introduced itself into the mobile wallet discussion when it debuted an Android app called Citi Pay. At the time, Citi's decision to launch Citi Pay continued a debate about [...]

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     In Depth: Payments industry was (mostly) quiet this summer
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    By Will Hernandez
    In Featured
    Posted September 19, 2017

    In Depth: Payments industry was (mostly) quiet this summer

    This past summer was a quiet one for the payments industry. How quiet, you ask? Consider this: in the weeks after Mobile Payments Today asked companies to supply information for last year’s [...]

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     Merchants seek ways to make their mobile apps indispensable
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    By Will Hernandez
    In Featured
    Posted September 5, 2017

    Merchants seek ways to make their mobile apps indispensable

    From left to right, Prakash Karamchandani (Balance Grill), Laura Reese (Church’s Chicken) and Jordan Campbell (la Madeleine Country French Café) listen to a question from Jim Steinberg [...]

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