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Report: Mobile tops ATM as banking screen of first choice

According to a new report from Javelin Strategy & Research, “mobile first” consumers — i.e., those who primarily use a mobile device for checking account access at their primary [...]

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What millennials really want from the ATM

They’re the biggest cohort since the baby boomers, and they couldn’t be more different from that post-war generation. Most obviously, because they’ve grown up behind a screen — [...]

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Report: Omnichannel banking lessons learned

Omnichannel banking enables customers to do their banking and interact with their financial institutions however they like — at the branch, or via ATM, the Web, or mobile device. However, [...]